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The best voicemail greeting for your business

Tuesday, July 5, 2011

It is not here. The script, the dynamics, the voice behind your company’s voicemail greeting should all come from you. The best voicemail greeting is one that is professional-sounding, but at the same time is able to market your products or services. So how do you create an effective voicemail greeting which would make callers leave you a message?

1. Professional feel. Imagine your greeting spoken by a professional voice talent and created with background music that works well with your brand. This is how your greeting should be. RingCentral provides subscribers with professional recording services, enabling small businesses to have access to excellent voicemail greetings at a fraction of the cost.

2. The necessary information. Work from the idea that your voicemail greeting will be recorded by a professional talent. Create the script with this in mind and you would most likely come up with something that is clear, concise and detailed all at the same time. Your voicemail greeting should give callers information about why you are not available to take the call and when you will call them back. “As soon as possible” can be a turn off, so think of a more specific time indicator, such as “tomorrow” or “next week.”

3. Friendliness. Customer attention is something that you should not miss out on, especially when it comes to voicemail greetings. Since you fail to answer their call, you should be able to communicate to all of your callers that their call is important. Make sure that you greet them a good day at the start of the voicemail greeting, and then leave a thank you at the end. Combine professionalism with warmth and friendliness to show that you care.

An effective voicemail greeting can do a lot for your business. Get the best from RingCentral today.

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