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Tips on handling voicemail


Monday, January 25, 2010


Even if voicemail is one office tool that gives a lot of advantages, it is still important that you are able to manage all your incoming voicemail. When you subscribe to RingCentral, you gain access to advanced voicemail that lets you listen to received voicemails as digital audio files.

Here are some things you can do for you to be able to maximize the voicemail feature of RingCentral:

• Learn to prioritize voicemails. You can see through the call logs all messages that you receive through your RingCentral phone number. If there are too many messages, you can instead choose to listen to the more important messages and return calls, than going through them one by one.

• You may tell the callers to leave a short voicemail. If you can ask them to leave a voicemail message for less than 30 seconds, then that would be great.

• Ask the callers to identify themselves well. You may have received a voicemail from someone named John, but surely you know a lot of other Johns. It is best if callers can leave their full name and purpose of calling so that you can easily identify them and get back to their concerns as soon as you can.

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Think green with a virtual office


Tuesday, January 19, 2010


Now you can be environment-friendly through the way you communicate! RingCentral Office provides you with environment-friendly ways of interacting with employees, minimizing the need for traveling and in turn, helps conserve the planet.

When you subscribe to RingCentral Office, you get a virtual phone system that exists even without physical phones and hardware. This minimizes the need for manufactured hardware and lessens gas emissions contributed by factories and industrial plants.

You can then virtually connect phone lines wherever they may be located, encouraging telecommuting and easy information exchange without the need for snail mails and personal appearances. Because RingCentral plans are highly affordable, you can call remote offices and employees without worrying about long distance charges.

Collaboration can happen in a way that helps preserve the environment. Be more conscious and start your own office’s green revolution by subscribing to RingCentral.

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What toll free can do for you


Wednesday, January 13, 2010


A toll free number from RingCentral gives a lot of advantages to any small business. Of course, when you are able to use it efficiently, then you would surely experience great results. When you sign up for RingCentral, you immediately get a toll free number for your business. This serves as the gateway to all of your communication tools, such as Internet fax and voicemail.

With call forwarding and answering rules, you can easily control how your toll free number accepts calls. You can distribute calls to different employees, or you may set a time period when calls are allowed. If callers dial your number outside business hours, their call goes directly to voicemail. You can then return calls the day after, ensuring that you do not miss any sale opportunity.

Aside from custom er service, your toll free number can also be used to send and receive faxes. To send a fax, you just have to compose an email message containing the fax number of your recipient and the document you want to send. When the fax arrives at the other end, it bears your toll free number. in the same way, you can accept faxes using your RingCentral toll free number.

The most important advantage of a toll free number is that it is free of charge for the caller. This attracts more callers to dial your number. You may even get a vanity toll free number for easy recall.

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The perfect business partner


Saturday, January 9, 2010


RingCentral helps you maintain a small business as you deal with every day. Owning a business is not limited to a few hours a day. In fact, you would have to work even beyond office hours, and be consumed by business matter even as you go to sleep.

It provides you with an auto-attendant, a tool that answers every incoming call, at whatever time of the day. The auto-attendant would then guide callers to the correct number or extension. You can set answering rules for different times of day or days of the week as well, by simply changing the settings through the Call Controller.

With RingCentral, you can also transmit faxes, manage voicemails, and build a strong network of employees who may be located in different areas other than your base. This makes a perfect business partner for your needs and preferences.

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An office without walls


Wednesday, January 6, 2010


For a small business, the office can be anywhere the employees are. RingCentral lets you break walls and remove the communication limits by providing virtual connections among teams and employees. This way, you can confidently hire new people and have them work at home.

By creating virtual extensions in the form of existing phone lines, you can unify a team made up of members in different locations. These phone numbers can be reached by dialing a single RingCentral number and choosing their extension number from the dial by name directory.

Each extension has its own call forwarding and answering rules, ensuring that no call is missed. With the RingCentral Call Controller, you can easily modify the settings of your RingCentral number of extension, to better suit your needs.

Starting at $9.99, you can get your very own RingCentral phone system which can enable you to organize a team of remote employees.

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