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Emergency communications


Monday, September 28, 2009


A small business mainly depends on communications to keep it running. Most of the time key personnel are outside of the office, meeting with clients and business partners, with their mobile phones as their only connection to the office. This can pose a lot of problems in communicating, especially when cell phones run out of battery.

RingCentral eliminates this problem by devising a centralized way of communicating. With a single business number, businesses can have a sure connection with each employee and personnel. In the same way, clients and other business contacts can reach any department or staff with virtual extensions.

Call forwarding makes sure that each call goes to the correct virtual extension. With advanced answering rules, you can set which phone to ring whenever your number is dialed. During emergency situations when your cell phone is unavailable, you can log in to your RingCentral account online and configure your forwarding settings to route calls to an alternative number, or to voicemail. This ensures that you do not miss any important call.

Your business deserves the best communications system. Respond well to emergency situations with the intelligent call forwarding and answering rules from RingCentral.

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Your auto attendant, your personal assistant


Thursday, September 24, 2009


As a business owner, it is good to have a personal assistant take all your calls especially when you are out of the office. But of course, hiring one can really cost you. Good thing you do not have to get one if you have RingCentral phone system. Every toll free and local number from RingCentral includes an auto attendant so you can greet and identify your callers and route calls to the correct extension.

With an auto attendant, you are notified of new calls and faxes through email or by phone. It also helps enhance the image of your business by playing recorded personal greetings and music to your callers on hold. You can also use it to set up a virtual office and allow callers to access different employees and departments, no matter where they are in the country.

So if you want to save time and money to focus on growing your business, you don’t need to hire a personal assistant. An auto attendant from RingCentral can do all the work and more.

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Keep Telemarketers at Bay


Tuesday, September 22, 2009


Are you tired of those irritating telemarketers who keep on pestering you with sales calls? With the RingCentral call screening features, you won’t have to deal with that anymore. You’ll have absolute control over your calls and you’ll be able to decide who can reach you and how you want your calls to be answered.

Before a call is connected to your phone, the name and number of the caller will be displayed on your caller ID. Afterwards, you will be presented with the option to take the call, reject it, or send it to your voicemail. For those pesky telemarketers, you can put them along with other unwanted callers in your blocked list and never hear from them again. You can also create a list of allowed numbers or area codes so you can limit all calls to those you only want to receive.

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Eco-friendly faxing


Saturday, September 19, 2009


Live in a paperless office with eco-friendly faxing. Gone are the days when you have to print every single fax you receive in your machine. In fact, you do not need a machine anymore!

Internet faxing lets you send and receive faxes through the Internet and without the help of the fax machine. Since you receive your documents online, you can view and read them directly from your computer. You can decide whether or not you should print a copy of your faxes, letting you save on paper, ink and even hardware and electricity.

Online faxing does not only give you more environment-friendly office practices, but also gives significant savings. For affordable monthly fees, you can start using a new fax number that is also rich in intelligent features similar to those that you use with your email and other online communications.

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Your computer, your phone


Wednesday, September 16, 2009


Did you know that you can use your computer as a phone? With a virtual PBX service, you can perform call functions right through your computer. By downloading a program and installing it to your computer, you can answer and make calls online.

This eliminates the need for you to get a new phone unit. It also unifies your communications so you can access everything through an online control center. Once you subscribe to a service provider, you would also be given a new local or toll free number which you can use with any phone.

Businesses use such a system of virtual numbers and connections so that they can centralize their communications. By connecting all existing phones, calls, faxes and messages can be received by a single number, and then forwarded to the correct person or department.

This way, you get a phone, but you use all other phones that you currently have. Start using your computer as your phone, and start seeing great results for your business.

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Fax easy


Friday, September 11, 2009


Faxing used to be a tedious job. Before you read a fax, you should first run to the fax machine and permit it to transmit. You have to make sure that you have paper and toner. And then, you print the fax.

Internet fax has changed faxing completely. It does not require you to keep a bulky fax machine anymore. You can send and receive faxes much like how you send and receive your emails. Aside from making it easy for you, Internet fax also reduces costs significantly. All you have to pay for is the number of fax pages you send and receive in a month.

And with the RingCentral Fax 300 plan, you get 300 fax pages for only $9.99 a month. Send and receive faxes using the most advanced features, such as fax editing software, Outlook integration, and email and text alerts. With RingCentral, you can forget about the fax machine and achieve an easier and a more cost-effective faxing.

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Connect with one click


Tuesday, September 8, 2009


Isn’t it nice when your customers can contact you with just one click? With a RingMe Click-to-Call service from RingCentral, it is definitely possible. This feature allows your web visitors and email recipients to call you with just one click of the mouse—without charge. RingMe is a button icon or text code that is embedded in your website, email signatures, online ads and any online message.

When your reader clicks the link or the button, a pop up box opens. Your caller then enters their phone number before their call is connected. After clicking the call button, RingCentral calls the person and when your caller answers, RingCentral will then dial your number.

This feature makes it easy for your clients and prospective customers to reach you, wherever they are in the world. You can also create answering rules and call routing options if you need to direct calls to your employees, departments or to your voicemail.

RingMe is free with all RingCentral Online plans. You can download your preferred button style or text link using the wizard, and just paste it in your web source.

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Call Controller Perks


Friday, September 4, 2009


The RingCentral Call Controller features advanced commands that enable you to manage all your calls, faxes and messages in the easiest and most intelligent ways possible.

The Call Controller alerts you of any incoming call or fax. You can take action and answer a call, retrieve a fax or listen to voicemail messages all right from your computer, through the Call Controller. You can even identify a caller and have them speak their name for you to listen to. You can also listen in as callers leave voicemail messages, and cut through to answer the call.

You can also view real-time logs of all your calls and other transactions, including important details such as time, date and result of transaction. This lets you have a complete record of all the numbers of your contacts so that you can easily return calls, send out faxes and even review voicemails. Enjoy all these perks with the RingCentral Call Controller!

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Take your calls out


Thursday, September 3, 2009


The office is not a physical space anymore. With the Internet fast becoming accessible from practically anywhere, people are now able to create virtual offices. RingCentral lets you transform your laptop and your cell phone to a communication powerhouse that lets you take your business calls out of the office and anywhere you go.

Advanced call forwarding lets you set different answering rules for different times of day or days of week. You can get a local or a toll free number so that you project a professional image, but you can take all calls through your mobile phone or even your home phone. With the RingCentral auto-attendant, you can be sure that all calls are answered or sent to voicemail.

You can now take your business anywhere you go. Communicate without expensive and heavy equipment, and do business even from your favorite local café. Have more mobility and see your business reach new heights.

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