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Message Service: Don't Miss Messages


Thursday, May 28, 2009


One of the problems of office life is the sheer number of communications. While technology makes it easier to reach coworkers, sometimes the inundation of voice mail messages and emails can be daunting. Every once in a while, an important message might fall through the cracks. How can you keep up with the deluge without missing a beat? RingCentral can help.

With RingCentral, you not only have a phone system, but you have a built-in message service. You can set up alerts when you have new voice mail. You can check the call logs to see who called and when. And you can sign in from wherever you are, making it easier to see who has called. With all these features, if that important call comes in you'll be ready.

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Fax Software for Email


Tuesday, May 26, 2009


Where is your fax machine? For many companies, fax machines are those big bulky things in the corner. For you, your fax machine could be your iPhone or Blackberry. This can be done through using fax software specifically designed to let you send faxes via email. Get that signed contract back ASAP or time a fax to be sent first thing Monday morning before you leave the office on Friday. Plus, working from home is that much easier when a fax machine is not required equipment.

Using a fax Web site for your online faxes can be unreliable and you often have limited faxing capabilities. But with a fax software like RingCentral, you can confirm that faxes are sent and send as many as you need to as many different numbers as you desire. Fax software ensures that you can do more with less, just be utilizing your email to its fullest.

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Voice Mail: What the Future Holds


Tuesday, May 19, 2009


How often did you used to get voice mail? How often do you get voice mail now? For most of us, there just aren’t as many reasons to leave that message. With RingCentral, calls can forward to your various phones, so it’s not often that you simply aren’t available, unless you choose to be. And if you can’t be reached via phone, a caller can send a text message or an email.

Although, some people may still want to leave you a voice mail and that is fine because it’s just one more way to let customers reach you. It doesn’t mean you have to listen to it. Messages can be transcribed automatically and emailed to you. You never have to wait through voice mail menus again!

If this is what the present holds, who knows what will be possible in the future. What is clear is that there you and your business will have options.

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VoIP: How That Phone Call Works


Thursday, May 14, 2009


All you really need to know about VoIP technology is that it can work just like a phone always has. It may also be useful to note that it uses your current Internet connection and costs much less than analog options. But out of curiosity, how does that phone really work? What’s going on behind the scenes? The Small Biz Technology blog has an interesting explanation of what is actually needed for telephony.

The great part is, you really don’t need to know about the interactive voice response system. All you need to know is that RingCentral has taken care of all that and all you need to do is sign up. IP telephony may be complicated technology but it’s incredibly easy for your small business to implement.

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Phone System Decision


Tuesday, May 12, 2009


Are you trying to figure out the logistics of setting up that new business? While you might want to devote all your time to honing that great idea or marketing plan, there are other details that need your attention too. One of them probably involves your phone system. This is a decision that can affect every balance sheet for years to come, so it pays to do your homework first. What do you need to consider when making that important phone system decision?
  • Cost - One of the most important factors is how much you can or want to pay. This will definitely affect your available options.
  • Need – Are you setting up phone capabilities for one person, ten, or a hundred? One person can be more flexible and has very different phone needs compared to a hundred people.
  • Quality – How often will you be using the phone? How sharp does the sound need to be?
  • Speed – Does it need to be set up right away? Will you need to make changes to it quickly?

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Virtual PBX Set Up


Thursday, May 7, 2009


With a change in phone system or other large service shift, there is work to switch over, the occasional incompatibilities, and set-up fees. So anyone looking to switch over to RingCentral might wonder what issues will arise with this switch? How much work is it to switch to virtual PBX? Actually, it doesn't take much work at all. There's no set-up fee and it's so easy that you can quickly get a free trial first. There's also no commitment, so you can pay month-to-month and cancel as soon as you want, if desired.

If you have a computer, Internet access and a phone, you're nearly all of the way there. So go ahead and get the free trial. Play around with the control panel and find out how you can set up your phone system to best serve your customers. Billing is easy and the features seem endless.

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Electronic Fax Costs


Tuesday, May 5, 2009


How much does it cost you to send a fax? It may not be much, but when you add in the cost of the fax machine, paper, ink, and separate phone line, the cost rises. In comparison, electronic faxes usually have a fee, but it is much less expensive. How much is having a fax machine costing you and how much could you be saving by sending electronic faxes?

In addition to saving you money, it can also save you space and time. No more storing verification messages or fax originals and no more storing a bulky machine. Now you can send a fax from your word processor, whether you're at home, at the office, or elsewhere. And if you still need convincing, here's even more information on why you might want to choose electronic fax over traditional faxing.

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