Most information transferring is done through email these days. But every once in a while you need to send or receive a contract, order, or other document that needs a signature. This can be done with a scanner, but some may insist on using the old standard; the fax machine. This can be inconvenient, especially if you don't have a dedicated fax line.
There are some services that offer online faxing capabilities. So you can take a document on your computer and send it to a fax machine. However, these websites all charge fees and can also be a pain to find and manage. So what is the answer? What is the best way to send an online fax?
The cheapest and easiest way to be able to send and receive online faxes is through a PBX service. Through a service like the one offered by RingCentral, your fax service is connected to your email, making it easy to get faxes in your inbox. Plus, if you are already using the RingCentral virtual phone system solution, the online fax service is included, making it convenient and free. So the next time someone asks you to send a fax, it won't be such a pain.Labels: Fax Service, PBX
Posted by RingCentral
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When you can't be there to answer the phone, voice mail is the best way to ensure you don't miss anything important. Yet a business can't have just any recorded message. The voice mail message represents your organization when you are unable to, so it should be professional and polished. In order to achieve this voice mail message, what are your options?
- Hire a company to record your message.
- Use a sound editing system to edit and perfect your message.
- Use the RingCentral service for a customized voice mail message.
Then, the most important part is returning those calls so that you don't miss any business opportunities.Labels: Small Business, Voice Mail
Posted by RingCentral
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Should you be implementing Voice Over Internet Protocol technology? This is a decision each company should make. The alternative is that the decision is made for you, staying with the traditional analog system. New technology leads to new opportunity. In this case VoIP is all about offering you the same exact service you've been enjoying but in a new way. Each phone call will still reach you, just as always. The signal will just travel in a different way; through broadband Internet. So if you can't tell the difference, how can you decide which phone option is best for you? There are a few other differences between analog and VoIP phone services:
- VoIP is cheaper: You won't pay per minute, so you will know exactly how much you'll pay each month. And the bill is almost always less than what the phone company charges.
- Extra features are included: Not only will you have one monthly fee, it will often include features such as caller ID and call forwarding, which other phone services will charge extra for.
- VoIP requires Internet: If you have a high speed Internet connection, you're ready for VoIP. If you do not, then a VoIP service may not be for you.
It's time to make your decision and find the best phone service for your business. For more information on prices and services, see what RingCentral has to offer.Labels: Digital VoIP
Posted by RingCentral
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Finding 800 uses for a phone number is a large undertaking, but delving into how to better utilize 1-800 phone numbers is a bit more manageable. In fact, how to use these toll free numbers is a matter that has been getting some attention lately. More 800 numbers are being assigned and used every day for a wide variety of reasons. Having a toll free number is a great way to encourage customer communication.
One of the most frequent uses of a 1-800 number is for the customer service contact number. This provides an easy way for customers to reach you. Toll free numbers can also be used for providing more information on a particular service or product. For instance, customers calling the number could get a recording message with more information, letting them make informed decisions before purchasing any items of interest. This can be an easy way for a customer to have questions answered and also allows the company to measure the level of interest. A toll free number can also be a vanity number, spelling out a word or phrase. This makes it part of your branding as well as easy for customers and clients to remember.
Using an 800 phone number makes your business look big, organized, and professional. And purchasing just such a number has never been more affordable. It can easily be incorporated into your current phone system and provide yet another way of reaching your target audience.Labels: Small Business, Toll Free Number
Posted by RingCentral
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Starting a small business is always a leap of faith. You pour your heart and soul into a project that may or may not succeed. One way to give your company more of a chance is to make sure costs are kept to a minimum while customer quality is at a maximum. This means figuring out ways to cut costs while still offering the same valuable services.
Cutting costs without affecting the bottom line is easier said than done. Where can you cut back? Look into getting supply deals, doing email promotions instead of printed mailers, and make the customer service department as efficient as possible by enabling email and text contact information as well as the traditional phone number. The phone system is another place where you can cut back, as I'm sure you've noticed. Using a VoIP for your small business can offer you the same phone service at a much lower price. There are also a number of useful features thrown in for free.
Small business VoIP is reliable, inexpensive, and a great way to cut costs during a downturn in the economy.Labels: Digital VoIP, Phone System, Small Business
Posted by RingCentral
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If you've ever had Caller ID for an extended period of time and then been without it, you know how vital it can be. Having that inside information can make all the difference. You know which calls to avoid and which are most important before even picking up the phone. You have a second or two to mentally prepare before talking to clients or customers. You know whether to answer the phone with just a “hey” or a more formal greeting.
Caller ID has changed the way we live. Yet sometimes all those extra charges for the phone system can add up. Five dollars a month here and eight dollars more there might not seem like much until you see the total bill. Why pay extra for what has become an ubiquitous feature? Do you pay extra to know who calls you on your cell phone? With a virtual PBX system, such as the one offered by RingCentral, you can get the features you've come to enjoy without the added charges. Caller ID, letting you know who is calling via your phone and a computer message, is just one of the many standard features included in the basic package.
Your business can stay prepared with Caller ID, already included in your phone plan.Labels: PBX, Phone System
Posted by RingCentral
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In an uncertain economy, hiring a new employee can be stressful and even risky. Sometimes this risk is necessary to continue growth and acquire helpful talent. Yet sometimes you can try out other ways to organize your business to cut down on employee time needed for certain tasks, allowing you to put off hiring until the business is on more stable ground. One way to do this is by setting up a PBX receptionist.
Having a virtual receptionist can be a benefit for any business. Employee time can be spent on something more important than forwarding calls. The system can be set up to forward these calls to the appropriate departments and let callers leave messages. It can have a phone directory as well as a professional recording in case the office is closed. This can make the organization look larger, impressing customers and clients.
With a PBX system, this answering service is inexpensive and easy to set up and manage.Labels: PBX, Small Business
Posted by RingCentral
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For many years, the only way to make a call was to go through the phone lines and pay a premium for this ability. When Internet came along, it became possible to communicate differently. Calls can go through the same phone lines, or even cable lines, being sent as packets of digital information. This method of information transfer is known as IP telephony. This allows you to talk or send faxes online instead of via traditional phone line methods.
IP telephony offers several advantages. It is often less expensive and can be faster. A service like the one offered by RingCentral offers useful features that aren't available through the traditional phone company. There is no complex installation process or expensive infrastructure required. And there's no need to change any equipment because it can work with the current office phones.
The future of phones is IP telephony technology, enabling you to get reliable phone service through the Internet.Labels: Digital VoIP, Phone System
Posted by RingCentral
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'This call may be recorded for quality purposes." It's a statement often heard when calling the customer service department of a large company and can soon be something heard by customers calling your business. Not only does it make your organization look larger, but it also gives you an opportunity to truly improve service. The call can be recorded and the number can be logged so that you don't lose important contacts.
Did you forget what your supplies your client ordered? Just play the message back. Did you miss the name of your caller? Go back and learn it before a potentially embarrassing follow up conversation. Having your calls recorded gives you the resources you need to follow all leads and make use of business opportunities.
Call recording is just one of the many useful features offered by the RingCentral virtual PBX system.Labels: Digital VoIP, PBX
Posted by RingCentral
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