Having a home office provides a number of luxuries unavailable to you at a larger business setting. The most obvious one is being able to design your own schedule, as well as not to have to get dressed and spend money on transportation. At the same time, a home office has a number of drawbacks, the most notable of which are the amenities paid for by a larger company and the space provided for them. One issue is the space and expense of a fax machine but this can be solved by obtaining email fax.
RingCentral provides an Internet fax program that can make working from home fast and convenient. Faxes don’t require a gargantuan machine situated in a part of your house—they need nothing more than your computer and an Internet connection. You can read, compose, send, and receive documents through your desktop, and this applies to cover pages as well. Design your own cover page so that it can give your business a look of singularity and professionalism. And make the transfer from one place to another as speedy as turning on your television.
Suddenly, all the benefits of a larger office don’t seem quite as noteworthy as you once thought, not when something as minor, yet significant, as email fax can make the idea of a home office that much more convincing.Labels: Fax Service, Phone System
Posted by RingCentral
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Working in an office long enough will make two things happen: You’ll become an expert at what you do and tired of the office you work in. As a result, you may feel the need to leave the confines of an office for your home, and use the experience you’ve acquired in order to act as a consultant. But in order to transfer your work location to your home, it would be to your advantage to have IP telephony.
That’s not a spelling error up there—telephony is the field that comprises all the equipment necessary to provide voice transfer, specifically by telephones. Which means that IP telephony—which RingCentral provides—is the service that allows vocal communication to happen over the Internet.
So why would you want this service instead of a standard one? The answer lies in speed and manageability: IP telephony allows you to have clearer and faster service while also enabling you to better organize your calls. If you’re in the middle of an important conversation and need to transfer an incoming call to voicemail, then VoIP service can help do that. You can even put people on hold if the other caller is a higher priority than the one you’re engaged in.
All of this means that, as a consultant, you can deal with multiple clients at the same time. And the advantage to all this is that you can give other businesses an impression of yourself that disorganized consultants lack.Labels: IP Phone, Small Business
Posted by RingCentral
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Not all businesses are located at one centralized location; sometimes, your work requires you to constantly be traveling either overseas, domestically, or locally. However, giving all your clients your cell phone number can end up being a disaster, as the constant flood of phone calls may be too much to handle while you’re busy traveling. A dynamite message service can help you divert this predicament by prioritizing your calls and keeping you informed.
The message alerts feature provided by RingCentral does both: It notifies you every time you miss a call and who it is that called. And it can do this any way you wish; whether by sending a text message to your cell phone; dropping a voicemail in your home phone answering machine; or leaving an e-mail in your inbox. These settings can be arranged and re-arranged any way you wish, and to any preferred form of communication. Additionally, when you receive a fax, you can either have it sent right to your e-mail inbox or have an SMS sent to your cell phone if you have a standard fax machine.
Traveling businesses require a communication system that moves with it, and a message service is one of the fastest and easiest ways to do so.Labels: Digital VoIP, Phone System
Posted by RingCentral
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The definition of “small’ within the term “small business” is a fairly elastic one. A small business can be anything from an office of ten people, to a number of employees scattered around various internationally locales, to just one person at home. In all three cases, however, the business typically has limited funding and needs to field a number of phone calls as part of offering a product or service. A hosted phone system can solve these issues by rendering size and location irrelevant.
When your whole phone system operates on your computer and through the Internet, then there’s no need to worry about physical locations to store giant switch boards, fax machines, and phones. Because the system is hosted through your computer, each line of communication can be directed to one system instead of to various outlets. You can answer the phone, write and receive faxes, and send e-mails all through the computer; and due to the speed of Internet service, these transmissions are carried quickly.
And if you’re at a location outside of your office, or you have employees in other locations, a hosted phone system can route the calls to wherever they need to go, be it your cell phone or a desk in another country. The possibilities are endless, but more importantly, those potentialities are manageable.Labels: Phone System, Small Business
Posted by RingCentral
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Most likely, there is no mechanism that you dread using in your office more than the fax machine. Its intimidating, complex procedures make it a dread to confront, and it constantly suffers from failing to send documents, printing smudged transmissions, and producing loud screeching noises. With all these headache-inducing nuisances, an essential step that any small business should take is to switch to online faxing.
By redirecting faxes to your computer, you eliminate many of the irritating flaws caused by a standard fax machine. RingCentral has an Internet fax feature that provides you with software for your computer which enables you to design and compose cover pages and documents to your liking. Once created, these faxes can be sent from your computer and you get a message confirming it was received. And no longer do you have to be subjected to the beeps and squawks of the fax since it’s sent without the noise and at ten times the speed. Then, when receiving documents, they arrive clean and readable in your email inbox.
Most importantly, you can save space, money, and paper by choosing online faxing over a normal fax machine. Online faxing takes the lumbering industrial beast of your office and replaces it with a system that offers convenient faxing and can easily be incorporated into office communications.Labels: Fax Service
Posted by RingCentral
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As the world is becoming a more complicated place, many people strive to find ways to keep their lives simple. While changing to an IP phone system may seem like an unnecessary addition to your home or small business, the reality is that it is actually a great way to simplify. IP phone systems have a number of advantages that may persuade you to change your communication setup.
An analog telephone has one function that is very easy to operate: Pick up the phone, dial a number, converse, and hang up. But that’s all it does. With an IP phone, you don’t have to memorize numbers and punch them in. Rather, you save them in your phone under their respective name or business, and then dial by name. Additionally, when those people call, your caller ID brings up their identity instead of a bunch of numbers that you may or may not recognize.
The other considerable gain offered by an IP phone system is that you use Ethernet service as your primary mode of information transfer. As a result, you don’t have to pay for a phone bill, and instead can do everything through the Internet. And with your phone functioning at the fast rate of Internet communications, an IP phone system also offers the simplicity of speed.Labels: IP Phone, Phone System
Posted by RingCentral
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A home office phone system sounds incredibly simple: All you need is a phone, a computer, and a desk. But what happens when your business begins to take off, and suddenly that restrictive setup becomes a hassle? Is there a way to install, within your home office, a functional PBX system that organizes your calls?
The answer is yes; at least with a virtual PBX system, like the one provided by RingCentral. That may sound a little intimidating—a virtual PBX system gives off the impression of big businesses and buildings—but the reality is that the primary advantage of going digital is that it works in both large and small settings. By being able to access all forms of communication from your computer, you can have all the capabilities of a large business built into something as small as your laptop.
More importantly, the system is easy to use and conveniently directs the flow of your calls while also providing you with information about missed contact. Similar utilities are exactly what you need to run a successful business from a home office from a home office, and that’s why you need a virtual PBX system.Labels: PBX, Phone System
Posted by RingCentral
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Call recording is not a restrictive term that merely alludes to the recording of a two-way conversation: it has taken on a broader definition by accomplishing much more. With the advents of call logs, professionally recorded greetings, and greater voicemail functionality, the term has come to include any recording of calls or recordings made for callers, incorporating technological advances being made in communications.
For instance, call logs can keep a record of all calls—missed, dialed, or received—that occur from either a given line or in a database of all phone communication that occurs in your business. You can also record the actual conversations and keep a record of what was said in your computer.
With professionally recorded greetings, businesses can present an image to clients that display proficiency in appearance and organization. Impress customers even more by attributing a professionally recorded greeting to each line or division of your company.
Then there’s the issue of an employee being out of the office or the business being closed due to holiday. This problem is easily solved by having an ace voicemail system that enables clients to leave messages. And if it’s an urgent matter that needs to be dealt with right away, the voicemail can be forwarded to a cell phone or alternate line so it can be checked and properly dealt with.
Such features as these have taken simple terms like “call recording” and given them entirely new meanings. Upgrade to a virtual PBX system, such as one provided by RingCentral, and flourish in an expedient and simple communication network.Labels: PBX, Small Business
Posted by RingCentral
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It may induce skepticism in companies already relatively content with their current phone system, but the fact of the matter is that now is the ideal time to upgrade to digital VoIP service. For one, the provisions allow for an easier and speedier communication system both within and outside of your office. But before that, it’s important to understand why its time to get rid of your old phone system.
Let’s say you have a standard communications set up at your office, consisting of a phone system with a voicemail inbox for each phone, a separate fax line, and an Internet set up that includes individual employee e-mail accounts. All these hard lines coming into the office are separate features on separate bills, raising your operation costs. While one may think that this organization works just fine, the reality is that as the world (and business) move further and further into an online realm, the incorporation of new technology and the ability for employees to work from remote locations provides the impetus for employees to consolidate these separate lines into one manageable system.
This is why digital VoIP, such as the one provided by RingCentral, is the way to go. Though your company has separate phone lines, fax, and e-mail, digital VoIP conjoins them so that they’re all easily accessed by your computer. Additionally, a self-administrated phone network routes calls to their most appropriate destination and can then transfer to the next best option in case that person is out or it can direct the caller to voicemail. The important thing is that you decide where the call goes because you design the system, not the provider.Labels: Digital VoIP, IP Phone
Posted by RingCentral
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You may or may not have touched a fax machine in the last few years, but there are industries that still send faxes every day for important documents and signatures. And anytime you interact with these companies, they may casually tell you, “Oh just fax it to me.” For many of us with little need of faxing capabilities, this simple request can become a major hassle.
At this point, there are several options. You could wait around your office and send it by hand. The documents could be scanned and sent by email, only to discover the file is too large to be opened by the recipient. Or, you could send an Fax on Demand from RingCentral. It’s an easy, elegant, and convenient way to solve a potentially annoying problem.
With Fax on Demand, you can send a fax via your telephone. You don’t have to be in the office and you don’t have to deal with the fax machine. This way, you really can set everything up before hand and then just fax over the document without having to deal with any complicated logistics.Labels: Fax Service
Posted by RingCentral
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What does a small business need? That all depends on the business. Some new companies need supplies for making products and some need talented employees to offer valuable services. Many need investors for a new idea and still others need to find the perfect location. One thing that all small businesses need is a reliable phone service, because whether calls are from investors, customers, clients, suppliers, or distributors, those calls are important to the success of the business.
Here is what a company look for in its small business phone system:
Multiple Extensions
Giving each employee an extension can make answering the phones more efficient.
Feature Options
As the business grows, its needs will change and having options built into the phone system will minimize growing pains.
Call Forwarding
Small business owners are often on the run, but giving out a personal cell phone or home phone can look unprofessional. Get one number that can be forwarded as needed.
Any small business should keep an eye out for a phone system that has this functionality, such as the virtual PBX system offered by RingCentral.Labels: PBX, Phone System, Small Business
Posted by RingCentral
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Every big company has a toll free number for customer service. It encourages calls, which leads to more sales and improved service. But this advantage doesn’t have to be reserved for the Fortune 500. With digital VoIP, it's easier than ever for smaller organizations to maintain inexpensive custom toll free numbers.
RingCentral offers businesses multiple toll free numbers. These numbers can be customized to be relevant to the company and easy for customers to remember. These numbers can be easy to maintain because they can be forwarded to any regular phone line and managed as part of the phone system. Companies have one less headache and one less bill, but they still get all the advantages of having a reliable toll free number.
Earning a loyal customer can be as easy as offering a 1-800 number to call and having responsive employees to answer.Labels: Digital VoIP, Toll Free Number
Posted by RingCentral
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A customer calls with a question about billing; how do your route calls and where does this call go? Does your business have a receptionist to direct the call to the right person? Is that person in the office? If not, when should the customer call back? And how long does it take for that customer to finally get an answer to that billing question? If it takes a few tries to get an answer, will that customer come back?
At a typical small office, this scenario may be playing out and the result is customer service that is not as good as the employees think. In which case, it may be time to take a look at a different way to route calls. For instance, here is what this customer’s experience would be like if that same business used the virtual PBX system with call routing offered by RingCentral:
The customer calls and an auto attendant answers the phone. The call is directed to the billing department. If the accounts receivable person is not in the office, the call is forwarded to their cell phone. The question is answered. One hopes the customer then hangs up the phone, happy with the experience, and is willing to do business with the company in the future.
That's the difference call routing can make.Labels: PBX, Small Business
Posted by RingCentral
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In some cases, a small business is split up into even smaller subdivisions in different geographic locations. By doing this, it helps a small business achieve global positioning without spending too much money. However, due to different time zones, it can be difficult for a small business to field all calls and work together as one business despite the distance.
A smaller subdivision may be closed when the central branch is open: This is why you need voice mail for remote offices. The call can be routed to the central branch or left as voice mail at the remote office, to be checked at the beginning of the next business day. This way, all calls are addressed as needed. And with one central phone system, the voice mail for the remote offices can be the same as the main office, giving even the most spread out business a sense of unity.
Simply because you have a remote office detached from your small business doesn't mean that you can't afford the same amenities for both locations. Voice mail for remote offices is crucial to making sure your business operates fluidly.Labels: Small Business, Voice Mail
Posted by RingCentral
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In a way, you've always been able to control your phone: You alone dictate whether or not to pick it up when it rings or make a call. However, unless you were or are a switchboard operator, you weren't controlling where calls were directed to or how they were routed. But with real time call control, you can take charge of your communication network.
RingCentral offers the Call Controller: a straightforward, manageable information router located in your computer. The program enables you to screen all calls in real time, informing you of its importance. You can direct the call anywhere, including to voice mail. And the whole process is lightning-fast, easy, and convenient: you perform every action with merely a click and a movement of your mouse.
Sometimes, the flow of calls is so rapid that you wish you had more control of your phone system in order to maximize efficiency. Now, with real time call control, you're in charge of all your technology.Labels: Digital VoIP, Phone System
Posted by RingCentral
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You're pretty lucky if there's only one phone number whereby people can reach you. Most people have multiple lines, including an office phone, cell phone, home phone, and other locations where they can be contacted. If you're one of these people, and especially if you're constantly on the move, a solution to easy accessibility is the FindMe feature from RingCentral.
With FindMe, you can arrange the priority of a call's routing on your computer. Using the program, you enter the numbers sequentially in accordance with the most common availability or relevance. Additionally, you can enter how long the call will ring at any given location before being directed to the next consecutive number in your preferences list. That way, a caller can be routed between prioritized numbers before finally reaching you.
If you’re on vacation, and know that there’s only one possible number where your clients can call you, then you can use FollowMe, which overrides FindMe and directs callers to that one number. It's features like these that ensure that clients reach you as smoothly and as quickly as possible.Labels: Call Forwarding, Phone System
Posted by RingCentral
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Small businesses often have few employees and many responsibilities. In this environment, it is easy to become rushed and disorganized, so you always seem to be playing catch up. Missed calls and messages, delayed appointments, and losing contact information are all contributing factors to the chaos of a cluttered and unreachable office. That’s why RingCentral has a number of online phone services that can help curb these various dilemmas.
By acquiring a virtual PBX system through RingCentral, you can take the first step towards rearranging your company by directing all lines of communication to one centralized location: your computer. The system organizes—right on your desktop—logs of all calls that take place, whether missed, dialed, or received. Moreover, you can respond to these calls, or check your voicemail, through your computer instead of from your phone. All contact information is stored in the system and accessed through a simple click. The online phone services apply to fax as well, letting you receive and send faxes right from your computer.
Start taking steps towards managing your business by streamlining communications with an online phone service.Labels: PBX, Phone System
Posted by RingCentral
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When starting up a business, the most important part of marketing your product is giving potential customers an easy way to contact you, and vice versa. By installing an expert business phone system, you can create a correspondence with clients and customers that will only increase your reputation as a sterling company.
With a virtual PBX system, like the one provided by RingCentral, you can arrange your interconnection network between employees and clients to be as effective as possible. Have all forms of communication directed to one number lets you direct the flow of your business as these calls, e-mails, and faxes are sent to their respective destinations. Enable your system to access this network through the Internet, and thereby operate all forms of communication through your computer. Guiding each operation from one convenient screen can greatly speed up the pace at which your company operates.
A high-quality, professional business phone system spreads the word about the caliber of your company at the same speed as your network. With a virtual PBX solution from RingCentral, you can have the fastest speed of anyone.Labels: Phone System, Small Business
Posted by RingCentral
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As an employee or operator of a small-to-medium-sized business, it is important to know who is calling you before you pick up the phone. Being able to screen calls allows you to determine the importance of the inquiry and whether it requires an immediate reply.
With the call screening service provided by RingCentral, you can be the barometer of the relevance of calls. Use caller ID from your cell phone, computer, office phone, or home phone, and decide whether or not your location is the appropriate place to answer a call. And decide exactly how to answer the phone by knowing if a call being forwarded to your cell phone is a personal call or a work call. Or, if the call is not of any importance, send the caller to voicemail and respond later.
Possessing the capability to screen calls places you at an advantage by determining the relevance of callers and the appropriate length of time needed to respond to them. The way you deal with your clients is as relevant to your business as the business itself.Labels: Call Forwarding, Small Business
Posted by RingCentral
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Having separate lines of communication is an obligatory aspect of any small business; the more ways there are for customers and clients to reach the company, the more confidence they can put in being able to reach you regarding your product or service. And while some issues are easily fixed through a quick email exchange, some need a one-on-one phone interaction, and still others require documents to be sent by fax. To manage all these lines and keep you company communications running, you don’t need to look further than your Internet connection. With a hosted IP voice, or VoIP (Voiceover Internet Protocol), you can possess a form of communication where voice and text transmissions are all sent online.
You can still use your existing phone, but RingCentral provides DigitalLine VoIP so that you can integrate it with the speed of Internet communication by installing a hardware adapter for digital service. In addition, DigitalLine offers an abundance of features to improve the rate and coordination of your business’ intercommunication. With such advantages as company-controlled caller ID, the ability to connect calls to correct parties in or out of the office, and highly organized call logs, DigitalLine VoIP establishes an information circuit that moves your company at the brisk pace needed to keep up with growth and success.
Upgrade to DigitalLine VoIP; begin with the initial step of a hosted IP voice, and you can see just how much this form of communication can increase the efficiency of your business.Labels: Digital VoIP, IP Phone
Posted by RingCentral
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If you’ve had a PBX system installed in your office or small business, you know how much a private phone network can ease the streaming of communication between clients and employees. However, the added reliance on fax and e-mail necessitates a combination of all these separate networks, and for that you need a PBX alternative.
A virtual PBX system from RingCentral provides a smooth, easily manageable system that filters divergent forms of communication through one central phone number. When a client attempts to either call or fax you, they don’t have to search for the appropriate corresponding number: They use the same number for both services. The virtual PBX system transfers the mode of communication to wherever you happen to be: at home, in front of your computer, or away on business. The system automatically knows where to direct the call, because you’re the one that’s deciding the setting.
The best part about a virtual PBX system is that this doesn’t merely work for one employee; it organizes modes of communication in accordance with the entire staff of your small business. By going with this PBX alternative, you’re ensuring that your business has the most ideal communication network.Labels: IP Phone, PBX
Posted by RingCentral
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If you’re just starting a small-or-medium-sized business, you’re going to need an SMB phone system that lets you provide quality service to customers. For this reason, you need to turn to RingCentral.
The virtual PBX system provided by RingCentral gives your business a number of options which help increase the speed of communication between employees and their clientele. Have all your numbers easily connected so that customers can reach the appropriate representative quickly. Check your voice mail from anywhere—cell phone, computer, or otherwise—and make it easier to respond to important clients as fast as possible. You can even send and receive faxes through your computer, ridding yourself of the cost of a bulky fax machine.
Save money and improve efficiency with a virtual PBX system. Complement your new business with an SMB phone system to match.Labels: PBX, Phone System
Posted by RingCentral
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