Perchance your small business already operates under a PBX system and, correspondingly, you don’t feel the need to upgrade your phone network. However, in the rapidly changing world of today—both business and technological—owning a phone system that’s outdated can severely hinder you’re business’ reputation as a leader in its field: This is why you need DigitalLine VoIP Service.
These days, even the smallest businesses need to operate at paces swift enough to keep up with the speed at which information is exchanged. DigitalLine VoIP, provided by RingCentral, makes this feat possible by organizing your phone system in two ways. First, it transfers your phone to your computer: That way, you can view calls, organize call logs and missed calls, listen to voicemail, and catalogue your contacts through an intertwining of your phone line and your internet service. Secondly, you can have all your phone lines—from the multiple office numbers, cell phones, faxes, and home numbers—become reachable through one central number.Labels: Digital VoIP, PBX
Posted by RingCentral
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The rise of the Internet has prompted more and more employees and small businesses to resort to telecommuting, or working away from the office. This can be helpful for companies seeking a specific type of employee; that flexibility can widen the search, attracting the perfect employee who otherwise would not apply due to distance. Thankfully, there's a way around this, and part of the solution is voice mail for telecommuters, as provided by RingCentral.
Let's say that you’re a telecommuter, working from home. Your office works on its own phone system that is separate from the one you possess at home. This can create a hassle, providing clients with your separate phone number, which is separate from the office line that quickly connects to fellow employees. An online phone system from RingCentral, however, connects everyone through an online server. As a result, you can have an office line to give to clients that forwards to your home phone. Colleagues can have your contact information conveniently stored in their computers, and you have the same. By communicating through the computer, you don’t have to worry about connecting your home phone to your office with a 50 mile-long telephone wire.
A virtual PBX system offers you solutions to all sorts of problems that small business are faced with; voice mail for telecommuters is just one of them.Labels: Small Business, Virtual Office
Posted by RingCentral
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Once upon a time, phone calls were routed between parties using a telephone switchboard, as some would call a “phone switch system.” However, since then, the technology of phone networks has accelerated so rapidly that the phrase has taken on new meanings. Literally, a “phone switch system” has come to mean the exchange of the actual telephone for a new mode of communication, in this case, virtual PBX.
Phone systems have become antiquated. The reason this is so is because of new technology that condenses all the elements of your organization’s communication methods into one centralized online location. Moreover, the technology of a virtual PBX system, like the one provided by RingCentral, allows you to do things that standard touchtone phone systems cannot. You can combine your phone and fax without using paper or having to remember numbers, and there’s no need to file things away because your online system stores it for you.
These new phone switch systems are more organized and effective than the systems of the past. As the world begins to move at a faster pace, it would probably be wise for your small business to catch up.Labels: Phone System, Small Business
Posted by RingCentral
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It’s been said so many times how valuable a virtual PBX system can be for your company. However, the natural inclination of any small business is to question if the system is worth the cost. Small businesses typically work on a tight budget, and so for them, it’s necessary to have a cheap PBX option.
RingCentral provides a variety of pricing plans that can accommodate any and all of your concerns so that you can make a decision depending on your budget and how valuable having a PBX system is to your company. The lowest-priced plan is only $9.99 a month, and with that you receive many of RingCentral features, including internet fax, a toll free or local number, RingMe, RingOut, Call Controller, and Answering Rules. The tools that arrive with the cheapest plan are the exact same ones that are included in the costliest one, the only difference is how many extensions you want.
A virtual PBX is supposed to save you money, not make running your business more expensive. With the cheap PBX that RingCentral offers, the amount of money you pay for your phone ceases to become a concern.Labels: PBX, Phone System
Posted by RingCentral
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Your small business can’t run without a proper PBX: A private, clandestine phone network that services the communication priorities in your company. Yet PBX systems are complex and expensive; they service every phone and fax in your company. To simplify matters, and to expand the boundaries of what your PBX can do, it’s likely the right decision to use your IP as your PBX.
IP, for those that don’t know, is short for Internet Protocol which, simply put, is the data protocol responsible for how information is transferred over the Internet. Unlike connection-oriented protocols, Internet Protocol requires no circuits; it filters information without the use of wires like the one that connects your telephone to the wall.
So how does IP PBX benefit your office? Without having the complicated wiring of a standard PBX phone system, you can have your computer take care of your phone responsibilities as well. In the case of the virtual PBX provided by RingCentral, you can have phone calls directed to anywhere they need to go in the most expedient ways possible. Your faxes can be sent, composed, and read on a computer, and you can be notified of them as soon as they’re sent. Not only that, but these separate tasks are time-reduced by being done over the internet and directed to one centralized location: your computer.Labels: IP Phone, PBX
Posted by RingCentral
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Having a receptionist is a key component of a small business but sometimes, due to a limited budget, hiring one is difficult. Additionally, you may have a receptionist but this employee could be more productive by focusing their attention towards more pertinent matters. Either way, a digital auto attendant can conveniently and efficiently solve these problems.
The auto attendant feature provided by RingCentral supplies you with all the perks of a receptionist for less cost and increased convenience. You can design the digital attendant any way you’d like: Send faxes, notify you of any messages, record personal greetings, or communicate with callers through text-to-voice web transmissions. Best of all, you can design and update the attendant to track down your location and forward calls to a convenient phone line. And not only is all of this done virtually, but it’s also performed at a fraction of the cost of complicated phone systems and a salaried receptionist.
Receptionists may be useful but if you're a small business, you need to save money. Since everything is done online or on the phone nowadays, your best bet is to go with a digital auto attendant.Labels: Small Business, Virtual Office
Posted by RingCentral
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Promptly returning missed phone calls is a number one priority at any business. It can also be a time-consuming chore and a nuisance. The ideal solution is to simplify the process, and the most advanced way of doing that is through web call back from Click-to-Call.
The click-to-call feature from RingCentral allows you to respond to missed calls and messages quicker than ever before. You can store numbers in your account, and simply by clicking on the information on your computer, all your phone communication is taken care of. Click once and you can listen to your message and then respond right away with just another tap of your mouse. No need to look up numbers, nor is there any concern of having to dial out. RingCentral click-to-call offers the fastest, easiest way to respond to either missed calls or messages.
You don’t have to search for phone numbers or deal with having call backs result in time being drained from your day. With web call back, these activities are eliminated, freeing you up to deal with more important matters.Labels: Digital VoIP, Small Business
Posted by RingCentral
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Local Phone Numbers
Sometimes, businesses possess a large client base outside of their centralized location. In many instances, these companies need their clients to feel as if they’re close by, and have an understanding of that person’s localized interests. That’s why if your looking for success with foreign or distant customers, you need local phone numbers.
Once you purchase a local number from RingCentral, features are activated immediately. Right away, you receive free calls for voice mail, announcements, and administrative options. And the best part of the local number feature offered by RingCentral is that calls can be routed to any phone worldwide. Choose from over ninety area codes and acquire a variety of numbers. Make it so that your targeted customer base can call you without having to worry about paying long distance. Giving your clients peace of mind is as important as the product they’re buying.
Just because your business isn’t close to your central customer base doesn’t mean you have to pack up and move your office. Local phone numbers from RingCentral make it easy for people to come to you.Labels: Small Business, Virtual Office
Posted by RingCentral
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Voicemails can often be bland and impersonal, but RingCentral makes even something as trivial as voicemail messages intriguing enough to please your clients. Choosing the right voicemail voice, provided by RingCentral, can be just one of those small details that add up to securing a new client.
Record greetings on your own or choose from a variety of pre-recorded default greetings. You can also have custom greetings and music-on-hold professionally recorded, and then have them uploaded to your account. We've even partnered with a voicemail production service to help your company sound more exciting and cutting edge.
It may seem like a minor thing, but the uniqueness and cleverness of your choice and approach to voicemail voices could be the thing that separates your business from the rest of the fray.Labels: Voice Mail
Posted by RingCentral
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If you’re dealing with an important client, it’s necessary for them to be able to contact you twenty-four hours a day. However, if you’re out of the office, whether on business or lunch or vacation, how are the supposed to reach you? With a remote employee phone system, this issue is rendered irrelevant.
The virtual PBX system provided by RingCentral enables your office to work around your schedule, not for you to acquiesce to its technological limitations. Have your cell phone hooked up to your office’s online system; that way, important clients can reach you even when you’re away from your desk. And even if you still happen to miss the call, you can check your voicemail from anywhere, and even have phone calls directed to your laptop.
Once there was a time when being away from the office meant you were unavailable. But with a remote employee phone system, that no longer has to be the case.Labels: Call Forwarding, PBX
Posted by RingCentral
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When you hear the term “virtual PBX,” you’re most likely wondering what the “PBX” stands for. It’s simple: the term is an acronym for Private Branch eXchange.
A business needs a telephone exchange system, or a method of routing and organizing phone calls within the office. In most instances, an outside phone company is relied upon. But a private branch exchange focuses on your specific business instead of servicing multiple companies. In that respect, a PBX system is viewed as one that works better, because it’s designed specifically around your company.
This makes a virtual private branch exchange the best option, because along with the online phone system—the technologically superior network—you also get the service and tailoring of a private system.Labels: PBX
Posted by RingCentral
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You may think that—by incorporating Internet phones into your office's communication infrastructure—you're off the hook. That's not entirely true. In order for your new Internet phones to work, you need managed VoIP (Voiceover Internet Protocol), and that's where RingCentral enters the picture.
RingCentral offers the DigitalLine service, which manages your new, virtual phone system like no upgrade before it. You can restore and save conversations using SoftPhone, transfer callers to voicemail, respond to text messages quickly, and screen conversations so that you can make the decision as whether or not the call is pertinent. Because your phone service in online, it stores all your conversations so that you have a log of every interaction you’ve made over the phone, which you can then use to bring up information you may have forgotten, or draft it into a report.
The possibilities are endless when you have a managed VoIP service, and while you may say you don’t need the extra features, you likely do need the free time and sterling reputation.Labels: PBX, Virtual Office
Posted by RingCentral
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The most important aspect of a business is the impression that it makes on its customers. Without a clientele to buy and support your product, you can't have a successful business; it's a basic rule. But with RingCentral providing company assets like toll free numbers, virtual PBX, online fax, and state-of-the-art voicemail, you can impress customers a lot more easily than you might have anticipated.
Being known for availability and punctuality is the first step: No one likes to wait on the phone or find that the person they're trying to contact is unavailable. That's why RingCentral has a virtual PBX system that routes calls fluidly and quickly, to the appropriate person. And in the unfortunate case that you have a customer that needs to be placed on hold or directed to voicemail, RingCentral provides customized messaging that makes this process less of an annoyance.
There are plenty of other options; decide which one's best to impress customers and watch you business take off.Labels: PBX, Small Business, Virtual Office, Voice Mail
Posted by RingCentral
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When you're operating a small business, or working for one, often times you may be away from the office when someone is trying to reach you. If an important client is trying to get in touch with you, this can present a problem. But if your cell phone is hooked up directly to RingCentral virtual PBX, then this never has to be an issue.
Virtual PBX, provided by Ring Central, offers a system where every line of communication in your office is hooked up to an online network. That way, when you're away on a business trip, or out to lunch, a client can be routed to your cell phone even if he calls your office line. And if the call’s not important, just don’t answer. RingCentral provides call screening so that you know who is calling, letting you decide whether or not a call should spoil your leisure time. They can always leave a message.
Having a cell phone is a necessity in this day and age, and sometimes you don't want to give clients that number. But with RingCentral, your cell phone is hooked directly to PBX, so you can have them contact you only during office hours.Labels: PBX, Phone System, Small Business, Virtual Office
Posted by RingCentral
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Offices need fax machines, but with the sleek design of Internet-produced documents, companies may prefer the professional feel of a computer-made page to the smudged, muddied paper that streams out of fax machines. Free fax software from RingCentral, however, makes it so that your faxes look as clean as they would when sliding out of a printer.
Most documents that you send from a fax don't give you a choice with regards to cover page design, fax previews, and other aesthetic options. Internet fax from RingCentral is packaged with software that enables you to make these changes, giving your company a sleek, professional appearance. Sign your faxes electronically, preview documents before you send them, and provide custom designed cover pages that eliminate the messiness and ugliness of standard fax machine cover sheets.
Fax software from RingCentral grants you the ability to make all of these changes and more. Plus, it's free, which means that once you purchase Internet fax you get all the nifty extras that come with it.Labels: Fax Service, Virtual Office
Posted by RingCentral
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A receptionist is an invaluable component of any business, big or small. However, a skilled receptionist can be more help than just answering phones: As an asset towards working on assignments and helping out as an assistant. With the virtual receptionist offered by the RingCentral Auto Attendant feature, you can restyle how a receptionist is used in the office, and possibly help better organize your business.
The Auto Attendant enables you to allocate the phone answering responsibilities of a receptionist to a virtual system. With an automated voice messaging system, the online system can redirect clients and customers to the proper employee.
With virtual PBX provided by RingCentral—and the auto attendant feature that comes with it—you can have a virtual receptionist help you organize your office and phone system while using clients to better effect.Labels: Digital VoIP, Phone System, Virtual Office
Posted by RingCentral
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Rolodexes and business cards can keep all your contacts organized, but they can also be a nuisance. Flipping through cards desperately trying to find a number—or losing a contact due to the small format of the paper—can be extremely frustrating. So RingCentral designed one click calling through the Click-to-Call features; that way, there's no fear of losing contacts or needing to memorize numbers.
There's also the added convenience of being able to call without dialing numbers on a phone. With Click-to-call, you can dial up contacts with one tap of your mouse. Using Microsoft Outlook, you can dial a number in your client contacts list by just clicking a button. That simple action can also check voice mails and return a call to the person who left the message. And with RingMe, you can have people contact you by a swift click of a RingCentral button on any online document, immediately connecting them to you with no additional charge.
With RingCentral one click calling, you can transfer the speed and convenience of online communication to your phone system, and to your business as well.Labels: IP Phone, PBX, Phone System
Posted by RingCentral
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Being put on hold is commonly recognized as an irritating experience. While someone else is presumably trying desperately to reach the proper supervisor, you're either listening to elevator music or horribly transmitted radio stations. With RingCentral, you can make it so that your business' on hold messages aren't simply a method of getting your customers and clients to hang up on you.
RingCentral music and messages on hold feature lets you design your phone system to play professionally recorded dialogue or music that supports, even enhances, your company. Play music that makes your customers relax and feel comfortable working with your staff; or even have a message playing that gives directions to your office. You can also relay messages that advertises new products or services your business has to offer.
Having to put your customers on hold doesn't have to be something to avoid at all costs. The on hold messages provided by RingCentral can be used to guarantee you don't lose a customer when you can't be on the line.Labels: Digital VoIP, Virtual Office
Posted by RingCentral
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Today, most offices rely on Microsoft Office to deal with the majority of their professional requirements. Writing emails, creating spreadsheets, and constructing presentations with PowerPoint all require the efficiency of Microsoft Office. Which is why RingCentral is compatible with Microsoft Outlook integration: it needs to work with the email product that is as efficient and advantageous as virtual PBX.
RingCentral virtual PBX is compatible with Microsoft Office applications such as Word, Excel, and PowerPoint. In so doing, online faxes can be sent of documents using these applications. And having RingCentral services compatible with Microsoft Outlook is particularly advantageous since voicemail notification and fax can be incorporated into your e-mail and its adjacent server. Through this integration, you can access all the resources available at your officeeven when you’re located in another city.
With Microsoft Outlook integration, RingCentral virtual PBX makes itself available to popular office tools in order to make working easier.Labels: Digital VoIP, PBX
Posted by RingCentral
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A standard fax machine is an excellent resource, but what do you do if you’re away from the office, unable to read your document or unaware that it’s been sent? With internet fax from RingCentral, those preoccupations are irrelevant.
By having faxes sent to you online, you don’t have to worry about being in a remote location, unable to receive faxes. And not having a printer around is no cause for alarm, either; RingCentral provides you with software that allows you to fill out the forms electronically. Saving paper has never been so easy.
With internet fax from RingCentral, mixing up phone lines and worrying about missed faxes because you’re in remote locations are now problems of the past.Labels: Fax Service
Posted by RingCentral
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Most people can't envision receiving their voice mail messages through any other medium but the phone, but sometimes this reliance on one device can pose a logistical problem. That's why RingCentral designed an enhanced form of voice mail that looks beyond phones and towards different modes of communication, trying to integrate them into one consolidated whole.
With the voice mail services provided by RingCentral, you can have voice mail notification delivered to you almost anywhere. For example, if you’re traveling, working away from the office, you can have a voice mail notice from your office line delivered to you via email. This way, you can respond to important matters expediently, even though you're away from your desk.
Email isn't the only communicative form in which you can receive voice mails: You can have them delivered to your cell phone or through the RingCentral Call Controller. With enhanced voice mail, you can guarantee that checking voice mail can be done from just about anywhere.Labels: Voice Mail
Posted by RingCentral
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Even with the advent of the internet, it's difficult for local companies to gain a national presence. That's why RingCentral is currently offering free trials for 800 phone numbers, so that localized businesses can secure the broader presence required to compete with larger businesses.
For a small business, an 800 phone number is more advantageous than you may think. A local phone number may make your regionally-based customers feel more comfortable by dealing with a neighborhood business, but it contributes towards limiting any attempts at expanding your clientele beyond your geographic confines.
That's why RingCentral is offering a free trial for 800 phone numbers: To show small, localized businesses how much a memorable toll free number can help with drawing in a national audience.Labels: IP Phone, PBX, Small Business, Toll Free Number
Posted by RingCentral
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Running a business with multiple employees—in various, disparate locations, without a PBX phone system—can easily become a crisis. In these instances, you need a proper phone routing system, fast. The virtual system provided by RingCentral is the perfect go-to for emergency PBX, such as keeping your business running while moving to a new office.
With the virtual PBX system provided by RingCentral and features such as call forwarding, you can ensure that calls are routed to their most appropriate destination. By using a toll free number as your main line, and then using the virtual PBX system to direct inquiries to the most suitable employee, you can establish a simple, efficient phone system that helps your business operate more smoothly.
No need to panic; with RingCentral providing emergency PBX you can relax and not have to worry about missing out on important opportunities.Labels: PBX
Posted by RingCentral
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When you're operating a business, it's likely that you have separate numbers, what with all the different modes of communication offered in a technologically advancing world. With a dedicated fax number from RingCentral, you can have an isolated line devoted solely to the transmission of important faxes.
Though online communication makes sending documents a quick procedure, there are often times when a fax machine is a more appropriate mode of transferring documents. Many forms can only be filled out by hand, and rather than spending unnecessary amounts of time devoted to trying to fill out forms online, you can simplify the procedure through faxing. And then if desired, your fax number can lead directly to your inbox, taking the offline back online. This way, businesses can choose what is most useful for their purposes.
A dedicated fax number from RingCentral is a simple way to have organized, accessible lines of communication. Specifically, a dedicated fax number provides an outlet for receiving faxes easily and promptly.Labels: Digital VoIP, Fax Service, Small Business
Posted by RingCentral
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VoIP business phone systems are the wave of the future. For saving money while not compromising call quality, there is nothing better than making calls over your high speed Internet connection.
Cutting costs for startups and small businesses, can mean the difference in your business. Making wise decisions with your funds and building an efficient network of resources are make-or-break calls. VoIP DigitalLine from RingCentral can save you time and money. It's user-friendly and quick to set up with no hardware to take care of. You can even use your existing phone with it. And when you select this feature you can sign up for a free trial to see how it can work for your business.
Your computer becomes your ultimate tool for communicating. Every aspect can be managed online with a fully integrated system.Labels: Digital VoIP, Small Business, Virtual Office
Posted by RingCentral
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Telecommuting from a home office has become quite common. For different reasons, some of your employees may need to work from home part of, or all of, the time. Keeping a remote office productive can be a challenge for small businesses, but telecommunications technologies are making it easier.
RingCentral allows you to integrate all your business' cell phones, home phones, PDAs, office phones, online fax, voicemail, and extension greetings into one system. Streamlining all your communications and having them all work together is essential for uniting your workforce despite spatial divisions. Set up answering rules so that calls are always forwarded to the right person and give your whole workforce local extensions so they seem like a unit.
Being flexible to your employees’ various needs to telecommute from home will provide a happy work environment and support productivity.Labels: Fax Service, Virtual Office, Voice Mail
Posted by RingCentral
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RingCentral has a new design for its homepage! The new display is like a RingCentral virtual office, designed to better help serve you in your quest for information about services, features, and plans. Check it out. And of course, if you have additional questions not answered in the FAQ, you can contact the actual RingCentral office for more assistance.
Sign up for a free trial of the Business Plus Plan today and see how a virtual PBX phone system can benefit your small business at virtually no risk to you. Trying before you buy is essential for your ultimate satisfaction, but you won't get that with most traditional phone companies.Labels: PBX, Small Business, Virtual Office
Posted by RingCentral
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A lot of research needs to go into your choice of a small business phone system. These days, most people look online for the opinions and reviews of others before they buy. Phone system testimonials are a great way to understand the various benefits of any system.
RingCentral knows that building your company's communications infrastructure the right way is important. This is why you can conveniently find phone system testimonials on their site, broken down into categories for specific benefits and industry verticals. You can easily find the features that will best work for your company according to what kind of business you do and what your specific needs are.Labels: Digital VoIP, Phone System, Virtual Office
Posted by RingCentral
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Your small business phone system can be so much more to your company than a means of communication. Virtual PBX allows for phone features that give you many more options than the traditional systems you're used to.
With a virtual PBX phone system from RingCentral, you receive lots of sophisticated features built right into your plan. You can use the numerous phone extensions to track your ROI on any online advertising campaigns, or reduce spam calls with Call Controller. And by getting local phone numbers for your company, you can give your remote company a localized feel. When potential clients do call you, have them greeted by professional voice recording or a customized on hold message marketing your services to them.
These phone system features can do double, triple duty, or more, when you put them to creative use in your small business.Labels: PBX, Phone System
Posted by RingCentral
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