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Thursday, January 31, 2008


When you're starting a small business, figuring out how to get a toll free number can be a chore. There are all kinds of complicated charges when you search through the options of the big phone companies.

Keeping things simple can save you big money. RingCentral can simplify the entire process through comprehensive plans, with many sophisticated features that are already installed. Because it’s a virtual PBX system, you can choose from an 800, 888, 877, 866, or vanity number so that it’s easy to remember. You can also set up answering rules, customize hold messages, and more.

The professional feel you get from a toll free number will help you to build on the image of your brand, while the other features of a virtual PBX system will help to streamline your company’s communication.

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SIP Phone


Wednesday, January 30, 2008


These days, staying off of traditional telephone lines is essential for saving money on calls. Using a virtual PBX system with SIP phones provides clear, high quality phone calls at a fraction of the cost.

An SIP (Session Initiation Protocol) compatible phone means that it can use VoIP technology to make calls over the Internet, which offers more flexibility for your business communications. You can use web call back so that customers trying to reach you don't have to stay on hold, not to mention record important incoming calls and send them in emails to your team. These, and many more features, are not possible with a traditional phone system.

Using a virtual small business phone system can provide a great return on investment because you get the cost savings along with other practical and efficient features.

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IP Phone


Tuesday, January 29, 2008


The Internet has completely transformed telecommunications as we know it. With an IP phone (Internet protocol phone), you can make more calls to anywhere in the world for less money. It is the new frontier for small businesses looking to build a communications infrastructure at a fraction of the cost of traditional phone systems.

An IP phone uses Voice over IP (VoIP) technology, which allows telephone calls to be made over the Internet. Phones operating over VoIP lines must be compatible with Session Initiation Protocol (SIP), which is the technology that allows them to operate on the Internet. For your business needs, you can either invest in a new VoIP phone, have your traditional business phone reconfigured for compatibility with SIP or use your computer with a standard headset for your business phone needs.

The latter option is possible with a simple software-based Softphone which gives your computer telephone capabilities. The software allows you to dial directly from your desktop, all at a lower price because you are staying off of traditional phone lines.

RingCentral offers VoIP calling over your IP phone or Softphone with no hardware to install. You receive additional features that an analog phone can't support, such as fax to e-mail, real time call logs and easy system management, all with just a click of your mouse.

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Digital Phone


Monday, January 28, 2008


Adopting a digital phone system can boost productivity and provide a flexible telecommunications infrastructure that can react to changes in your business. Analogue phones are a thing of the past; going digital opens the door for more sophisticated features that can improve overall efficiency.

RingCentral offers a virtual phone system that can be used with any digital phone, smartphone, PDA, digital home phone or cell phone. Because it’s a virtually hosted phone system, you can manage everything right from your computer without installing any complicated hardware. Digital features like call controller, Outloook integration, call answering rules, call forwarding and digital VoIP can streamline your business communication at a low cost.

Having a cohesive small business digital phone system can ensure that your communications move at today’s rapid pace.

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Phone Extensions


Friday, January 25, 2008


Whether your small business has one localized office or multiple branches, it's important to have separate phone extensions for all your employees. Having different extensions off of a main line helps your company appear cohesive, even if members of your team are telecommuters or work from remote locations.

Having a web of local phone extensions may seem daunting at first, but it is actually much easier than having multiple numbers with different area codes and forgettable combinations. RingCentral offers an easy way to manage your business's extensions. You can administer any change to your extensions right from your desktop -- anything from adding, subtracting, modifying, or setting up varying answering rules for each number. Every extension benefits from all of the sophisticated features offered by RingCentral.

Create a virtual office or present the appearance of being a larger business than you really are. Connecting your team by phone wherever they might be is essential for moving your business forward.

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Message Service


Thursday, January 24, 2008


In today's fast paced business world, you don’t want your message service to be confusing. Checking your voicemail, email, or receiving faxes can be very time consuming tasks, so you need to subscribe to the most efficient system.

RingCentral knows that you're not always sitting at your desk or even doing business close by. In order to keep up with the pace of your small business, RingCentral offers message alerts via text messages right to your smartphone, cell phone, or PDA. Become notified of voicemails, faxes and missed calls, no matter where you happen to be. All communications are logged, so even if you can't respond right away, you are alerted to it and can return to it later.

This sophisticated message service brings all your communications right to you. You don't have to log in to different websites or even call your voicemail! Consolidating all your messages with these alerts allots you time for more important concerns.

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Virtual Phone System


Wednesday, January 23, 2008


With everything from children's toys to banking going online, going virtual is key to adapting to the digital revolution. You can bet on its longevity, because virtual is better. A virtual phone system for your small business, for example, can give you flexibility you never imagined as well as save you tons of money.

With a virtual phone system from RingCentral you have your pick from a variety of easy-to-use features and great money saving deals. You can administrate your entire communications system with a few clicks of your mouse and without ever having to worry about complex hardware. There is no need to move the phone jack when a member of your staff gets promoted to a bigger office, no need to give your telecommuting team members totally unrelated phone numbers, and, with an Internet email, no need to ever use an old fashioned fax machine again!

The flexibility of a virtual phone system allows you to change things as you wish and view all your communications right from your account homepage.

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Fax to Email


Tuesday, January 22, 2008


Email is one of the most convenient mediums of business communication. With it, you can forward important messages to co-workers and send the same note to multiple recipients. Imagine if you could fax to email and receive all of those benefits from a format that is oftentimes strictly confined to a single hard copy.

With RingCentral Internet fax, you can finally stop scanning, copying, filing away and snail mailing important faxes around. Your incoming faxes go right to your inbox in PDF format so you can save them, keep detailed records and forward them around with ease. When you want to send a fax, it's as easy as writing an email!

Don't get bogged down by large, clumsy fax machines or smudged fax transmissions. Featuring improved speed, functionality and textual clarity, fax to email moves at the pace of your business.

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Business Toll Free


Monday, January 21, 2008


A business toll free number allows customers to reach your company at no cost to them. Sounds simple, but it is important as a small business owner to help your customers feel at ease.

Toll free numbers are not what they used to be. You can now choose from a multitude of numbers that could represent the brand identity of your business and even add to your overall marketing scheme. RingCentral offers everything from 800 numbers, to 888 and 877 numbers to vanity numbers that spell out a desired message.

A business toll free number helps your existing customers to reach you and potential customers to remember your number.

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Remote Office


Saturday, January 19, 2008


Many small businesses and startups today have remote offices to accommodate their diverse and growing business. Having a phone system that can be flexible and grow with your company is essential, especially, if your employees are not all located in one central office.

RingCentral offers a virtual phone system, which means there is no hardware for you to buy or manage. Your whole businesses phone system can be conveniently managed right from your desktop! Not only is the system easy to use, but any questions that you have can be answered 24/7 by RingCentral Online Support. Call from within or outside the U.S. and get quality assistance for any question you have.

Having this constant technical support available can be especially helpful for a complicated business structure with remote offices.

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1800 Number Special Offer


Friday, January 18, 2008


Having an 1800 number for your business can be very important to make it easier for potential customers to reach you. It makes your company look professional, and everyone can appreciate being able to call you for free.

For these reasons, RingCentral is making it even easier to get a 1800 number for your small business or startup, by offering to wave the one time $15 sign up fee. Take advantage of this offer that can help you win new business and stay connected to your clientele. All of the RingCentral advanced calling features already save you money because the system is virtual, saving you thousands in hardware costs! Why not save some more money by signing up for the 800 number special offer now?

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Green Office


Thursday, January 17, 2008


Creating a green office can not only help the environment, but also save you money. Going paperless, reducing your use of print cartridges and getting rid of paper-heavy fax machines can increase the efficiency of your office.

For many business owners, going green may seem to be a hassle. After all, we're all used to doing business a certain way and change sometimes takes years to master. It is thus important to keep in mind that even the smallest changes make a big impact. A great way to get started is to dispose of your eco-unfriendly fax machine and go virtual! RingCentral offers an Internet Fax service, allowing you to rid of your bulky fax machine and all the paper and ink that comes with it.

With an Internet fax, you can have faxes sent straight to your e-mail, forward them to coworkers, and send a response right from your computer. You also get maximum security, as all faxes are transmitted over a secure connection, so no one can find important documents just lying around. Having a green office has never been so easy.

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Auto Attendant


Wednesday, January 16, 2008


Acquiring a professional sound and feel for your startup or small business can be as easy as making your phone system interactive. With an auto attendant, you can create a welcoming and efficient phone system that can enhance your company’s appearance.

People calling your business are first greeted by the auto attendant's computer-generated voice, which can then be prompted by the caller to read the names of employees or department extensions that you set up. A virtual PBX phone system from RingCentral has user friendly controls, making it easier to administer any changes to the attendant right from your desktop. Make the most of the personal connections people have made with your staff by letting callers reach them directly by name. This also helps callers reach your employees who may be working past normal business hours or are out in the field.

The dial by name directory feature is included free in the RingCentral Business plan. You can also include it as an option for the Professional plan.

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Home Office Phone System


Tuesday, January 15, 2008


In today's diverse and ever-changing working world, more and more people are telecommuting from home. Having a reliable and user-friendly home office phone system setup can be helpful towards allowing your employees this flexibility.

It takes dedication and coordination to effectively run a small business when you have staff members working remotely. RingCentral offers a home office phone system that can be changed and updated with the click of your mouse. On-the-fly business needs can be accommodated, and you can reach your employees wherever they are located.

Not only do you get all the communications features you're used to, like call routing and voicemail, but you can also sign up for DigitalLine VoIP because the system is virtual. When you make calls right from your computer, home offices can be your employees' ultimate command centers.

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Call Routing


Friday, January 11, 2008


Call routing is one of the most basic business phone system functions. It is also one of the most crucial. As a small business owner, the ability to easily forward calls to the most appropriate representative is important for looking professional and well-organized.

With traditional PBX phone systems, the ostensibly simple task of call routing can present many problems. For example, let’s say you promote a member of your staff and they switch their desk. For them to keep their same phone extension, you will likely need to manually change the phone jack, or rewire your PBX hardware and reboot. Things get more complicated if you're out of the office and want all your calls forwarded to your mobile line.

But now, with a RingCentral virtual PBX phone system, those troubles are a thing of the past. There is no hardware for you to deal with because the system is hosted. Simply administer call forwarding rules and changes online.

Just imagine if you could manage everything else in your office right from your computer, like the coffee maker or thermostat. That's efficiency.

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Small Business Brand Strategy


Thursday, January 10, 2008


Small business brand strategy is something that is a constant work in progress. As a small business owner you want your brand to be seen as being legitimate, authoritative, and synonymous with quality. In order to get the public to think of these attributes when they think of your brand, it is important to have a unified professional look and feel.

When people try to contact your company, their experience should reflect your brand identity. RingCentral offers toll free or vanity numbers as well as call answering options, both of which give your business phone system a professional appearance. A vanity number, for example, allows potential clients to instantly recognize your business. Once they make the call they will be greeted by an auto attendant that can route incoming calls to the most appropriate place. Customizable hold messaging allows you to alert callers to company news, special sales and any other relevant information.

Part of a small business brand strategy is ensuring that your identity shines through in every interaction your clients have with you. How they reach you should be no exception.

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Prepare Office for Winter


Wednesday, January 9, 2008


Winter weather is upon us, which means it is time to get ready for snow, rain, ice, cold temperatures, and other related climate changes. As a small business owner, preparing your office for the winter is important. It is critical not to miss out on any business opportunities just because of a sudden snow storm. Taking precautions such as making sure your team can work from home when they can’t get to work can eliminate lag time when unpleasant winter weather strikes.

Whether you have one central office or multiple locations, it is important to stay up and running, even during bouts of crippling winter weather. With RingCentral’s virtual PBX phone system, your team is always connected and, with a computer, can continue to work from anywhere. You will be able to route calls directly to your home if you can’t make it into the office, send and receive Internet faxes from your computer, administer voice greetings from your PC, and much more to give the impression that you are in the office.

Preparing your office for the winter doesn’t have to be a headache! With a hosted PBX system, you don’t even have to worry about physical damage to your phone system in the form of leaks or freezing temperatures, because there is no hardware to buy or maintain. It is all hosted virtually!

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Phone Software


Tuesday, January 8, 2008


For most professionals, their computer is the command center from which the bulk of business interactions are done. Now, with sophisticated phone software, you can also manage your phone system from the convenience of your desktop.

With no hardware to maintain, SoftPhone from RingCentral gives you Call Controller™, a program that allows you to use your PC for all your calling needs. With it, you can screen, record, and route calls to wherever you want. You can also answer calls with just one click of your mouse.

This system simplifies standard business phone system features. Conference calling and voicemail, for instance, are available with a simple click.

In addition, you receive the benefit of Microsoft Outlook phone integration, which easily provides access to your contacts. You can also record and play back calls for transcription, save them as files, and forward them to colleagues. This serves a dual purpose, allowing you to have a call logged for documentation and to have the contents of a call recorded in the case that someone missed it.

Phone software like Call Controller gives you the look and efficiency of a traditional phone system with the ease of being able to control features right from your desk!

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Free Trial


Monday, January 7, 2008


Not many things in this world are free. As a small business, you are faced with a lot of costly options when building the telecommunications infrastructure of your company. What if you could have a free trial before you make your final decision?

By signing up for a free trial of RingCentral’s virtual phone system, you get to use all the advanced virtual PBX system features for free before you commit. There is no risk to you, no hardware to install and you get to reap all the benefits of a virtual phone system. Imagine if you could get a free trial of all the other office systems you use. You might never make the wrong choice again. Not to mention, waste money. RingCentral is confident in its offerings. Once you try it, you won't want to trust your phone system to anyone else.

Here are some of the features you get for free:

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Online Advertising


Friday, January 4, 2008


For startups and small businesses, online advertising can be a large expense but also have a high pay off. You have to get the most out of your investment in promoting your business, but sometimes, it can be difficult to track how well your campaign is doing and if it is driving new business.

Unexpected technologies can help you easily track how well your online advertising efforts are working. For example, click-to-call, which is a feature offered by RingCentral, can help you to see if your online advertising dollars are being put to good use.

Click-to-call is a piece of coding that can be placed on a banner ad, which you can run through Google Adwords. The feature allows a user to place a phone call to your company with a simple click of a mouse. When people use that button, you will automatically have a record of how people are responding to your campaign.

With RingCentral, you not only get features that make it easier for potential clients to reach you, but also a valuable online advertising tool. Get a return on investment on both your phone system and your other business ventures.

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Business Travel


Thursday, January 3, 2008


Business travel has greatly increased over the past few years. More and more small businesses have a global reach and need to travel to maintain their connections and win new clients. If you travel a lot for work, you know that it's extremely important to still keep up with business in the office while you're away.

You don’t want to look like you're just off gallivanting. You need a phone system that will make callers think you're right there at your desk. RingCentral allows callers to reach you wherever you are in the world. Callers can reach you without the inconvenience of being transferred multiple times or even paying long distance rates when they call your toll free number. Just route all your calls to your cell phone or smartphone while you travel and no one will know you're gone.

With the help of a virtual phone system, business travel no longer has to be a communication hassle. You can be free to roam the globe without wondering if you're missing important calls or opportunities.

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