How do you want to greet the person on the other end of that important caller? With a computer screen that comes up, telling you who is calling, you can be prepared and plan for the upcoming conversation. Are you expecting a call but will be away from your desk for a little bit? Set it up so all calls will forward to your cell phone. Would you like to send a call to voicemail but have the phone number in case the caller forgets to leave that information in the message? Easy, you can go back and check the call logs for the number. Would you like to know how much time your employees spend on average on customer service phone calls? It's simple to access that information too.
With RingCentral's Call Control system, you can find all your phone records and settings on your computer with the touch of a button. Set everything up for your office, change it as needed, and stay on top of all your office phone communications. Set up answering rules, call forwarding, or any other features of the many that are included in your phone plan. This isn't just a phone provider, it's a complete communications solution.Labels: Phone System, Small Business
Posted by RingCentral
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