Not all work has to get done in the same place. In fact, there are many advantages to having a remote office, whether it's an employee with a home office or another branch of the business located elsewhere. This can be an opportunity to expand customer service operation hours or make contacts in a new business area.
When setting a remote office, your business should still work as a single entity and maintain a standard of work. Even though you are in different locations, the customer never needs to know that unless it offers a factor of convenience to them. This means having open communication between the offices and perhaps even being part of one phone system. This can be done through a virtual PBX phone system.
Once you're all on the same page, leverage the advantages of a second, or third or fourth, office. Add the new branch to your about us page and marketing material, letting clients and customers know you have a larger presence than they may have been aware of. Let potential customers in the new area know you have a local office. Also, a remote office can be in a less expensive rent area, saving you money as your company expands.Labels: PBX, Virtual Office
Posted by RingCentral
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