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Call Screening


Monday, December 17, 2007


In this day and age of spam calls, telemarketers, and automated mass calling, it is essential for any startup or small business to screen calls. After all, you protect yourself online with pop-up blockers, anti-virus software, and spam filters. Protecting your phone lines should be no different.

Have complete control over who can reach you, wherever you are. Whether that’s on your wireless device, landline, or digital VoIP phone. With RingCentral, before your call is connected, the name or number of the caller appears on your phone’s display or your computer's Call Controller so that you can always see who is calling. You can also have a recorded prompt ask the caller to state their name, which you hear through your computer speakers or phone. This feature puts you in control over prank calls, spam, or misdirected calls.

Accept, reject, or send the call to voicemail as you please. Set it up the way that works best for you, with options to block callers using Caller ID or define your own list of allowed phone numbers. Call screening with RingCentral is even advanced enough to let you reply with text-to-audio, which makes it possible for you to type a reply that is then translated to audio and read to your caller by a computer-generated voice.

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